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Redefining Service to Keep Your Business Moving

Customer-First, full cycle service model that ​operates at scale and acts with speed​

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CUMMINS ALLISON PARTNERS
As we expand our service solutions, it’s business as usual for all Cummins Allison partners, with all products being serviced to our normal high standards.

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We are a consultancy-first service partner. Our scale of service and vast experience help you minimize downtime.
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We manufacture most of the products we service, saving your business significant time and costs.
Diagram of our Customer-first Service Model

Our Customer-First Service Model is built around three parts

  • Our Experts: Our team of over 400 technicians undergoes extensive training to ensure your business receives the best possible service outcomes.
  • Our Resources: Our strategically positioned network of depots, field teams and manufacturing resources cover all your needs, on any scale.
  • Our Solutions: We provide reliable and rapid service that gets your business back up and running.


 

Our Solutions

WHAT INDUSTRY DO YOU SERVE?

Our Brands

Insights and Future Service Trends

Any industry, any technology, ​and any system

We provide comprehensive lifecycle ​service management for a full range ​of self-service technology.​

Explore Solutions

REQUIRE IMMEDIATE SERVICE? 

Call 877-319-1159 or email dispatchsupport@cranepi.com​

Discover more about CPI Service

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Or call us today

877-319-1159

Diagram illustrating our Customer First model

 

Our Customer-First Service Model is built around three parts

  • Our Experts: Our team of over 400 technicians undergoes extensive training to ensure your business receives the best possible service outcomes.
  • Our Resources: Our strategically positioned network of depots, field teams and manufacturing resources cover all your needs, on any scale. 
  • Our Solutions: We provide reliable and rapid service that gets your business back up and running. 

 

Explore our model

 

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Our performance stats

Trained Technicians400+
Machines Serviced3M
Field Service Calls Closed205K+
Training course Classes118
Training Hours Completed20K+
Customer Satisfaction Score98%

Trusted by partners around the world​

“The Service Technician Team knew exactly what needed to be done to get my operation moving. There was minimal disruption and no end user issues.”

Trusted by partners around the world​

"We know that whenever there is a problem, they get here, and they take care of the problem. They are very quick in response, and they will always tell me if a part needs to be replaced."

Trusted by partners around the world​

"The service technicians are always quick and their response time is immediate at times."

Trusted by partners around the world​

"When there's a problem, they get here and take care of it. I have no complaints at all."

Trusted by partners around the world​

"It's good to have a Service Contract because we're a 24/7, 365 days a year business and we need to be ready and always want our equipment to be working."

Trusted by partners around the world​

"If something goes down, they'll be here to fix it."

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