Crane Payment Innovations (CPI) makes the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide.  Have you ever used the self-checkout in a Wal-Mart, Target or Home Depot? Played the slots at an MGM Casino? Maybe you grabbed a drink from a vending machine or paid to park your car. If your answer is a resounding “YES”, then you’ve done so with the aid of one of the 10 million devices installed by CPI. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business-management software. 

 

At CPI you will become a valuable part of our culture of inclusion and collaboration, working in partnership with more than 2,500 global associates supporting 110 countries. We want you to make a global impact by joining us as a full-time Project Manager.

 

 

WHAT YOU’LL BE DOING

As a Project Manager, Field Service, you will oversee the successful planning and implementation of new projects within the growing Field Services organization beginning with the successful onboarding of new service customers thru project execution and transition to Field Service Operations.   You will work with the customer and the Field Service team to ensure timely execution of service requests to exceed customer expectations in delivery and quality of service.   You will be responsible for and report on the customer’s Key Performance Indicators.   

The Project Manager, Field Service will have a direct impact on our Field Service group, responsible for:

·         Developing and executing new customer onboarding plan

·         Managing projects that support the service modernization strategy

·         Regular and timely communication of project status to external customers as well as internal stakeholders

·         Tracking project objectives to meet safety, quality, delivery, and cost objectives

·         Leading cross-functional team meetings while facilitating communication with customer and throughout organization

·         Identify risks and develop mitigation plans to ensure successful project implementation

 

 

Qualifications and Requirements

·         College or University diploma or equivalent

·         A minimum of 1 years of professional experience in Project Management (or similar) roles

·         Operational Delivery roles in complex environment such as manufacturing, service delivery, or logistics preferred

·         Strong written and verbal communication skills

·         Proficiency in English

·         Smartsheet experience a plus

·         Alignment with our company's values

·         Ability to travel up to 20%

 

Personal Attributes

·         Action Oriented: You display a sense of urgency and are known for being a timely decision maker

·         Analytical Thinker: You need to have insight and enjoy solving problems

·         Creative: You are innovative and resourceful

·         Customer Service Oriented: You possess a drive to serve your “customers” and focus on responding promptly to project team needs

·         Decision-Making Skills: You have a reputation for making quality decisions and sticking to them

·         Facilitator: You are good at negotiating win-win solutions

·         Flexible: You are comfortable wearing many hats and able to shift priorities as needed

·         Comfortable with innovation: You have passion for continuous improvement and are always seeking a better way to do things

·         Good listener: You allow others to express themselves and try to understand others before expressing self

·         Organized: You assemble all necessary materials and information before starting a task

·         Presentation skills: You are confident when speaking to groups and presenting information

·         Team Player: You are approachable, and willing to follow or lead based on the team’s need

·         Quality written communication: Your writing is concise and descriptive, and you believe it is necessary to “overcommunicate” project status/updates

 

WHAT CPI OFFERS:

 

·         Competitive salaries

·         Generous paid time off, including sick and holiday

·         Flexible work environments

·         Medical, dental, & vision insurance

·         401K with Company contribution

·         Flexible spending accounts

·         Life insurance and disability benefits

·         Defined career growth plans with opportunities to go outside of your “comfort zone”

·         “Team Building activities that support innovation”

·         Discounts for childcare

·         Tuition assistance

·         Community involvement and volunteering events

·         Opportunities to travel

 

 

Sound interesting? Come see why we are OneCPI!

 

 

CPI is part of Crane NXT

Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.

 

Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.