Have you ever used a self-checkout at the grocer you frequent? Played the slots at a Las Vegas Casino? Maybe you grabbed a drink from a vending machine or paid to park your car. If you’ve answered with a resounding “YES”, you’ve done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).
We make the technology that powers your everyday life, enabling more than 4 billion weekly transactions in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.
Headquartered in Malvern, PA, CPI is supported by>2,500 global associates, 7 manufacturing sites, 12 corporate offices, and 43 service branches.
WHAT YOU’LL BE DOING
As a Regional Service Manager for Field Services West, you will lead a 14-state region that covers the Anchorage to Texas territory. The Regional Service Manager will also be responsible for the field service organization that delivers day-to-day support to our customer base. The regional service manager position is critical to providing direction and controls and driving strategic initiatives that will allow our field technicians to deliver best-in-class service successfully and consistently to our customers.
The Regional Service Manager will have a direct impact on CPI customers and associates and will be responsible for:
WHO WE’RE LOOKING FOR
You will bring a strong customer focus with well-demonstrated success managing teams within a high-paced service delivery organization.
Qualifications and Requirements
Personal Attributes
This role requires a dynamic individual who enjoys serving our customers and has the tenacity to manage day-to-day problems without losing the big picture. Desired attributes include:
WHAT WE’RE OFFERING
We offer an excellent compensation and benefits package, including health, dental, and vision insurance, 401(k) with employer match, and paid time off. If you are an experienced Service Operations leader with proven success in technical field services within the payment solutions, financial, retail, or related industries, then we want to hear from you. Apply today and join CPI's team of payment innovators.
Benefits include:
Sound interesting? Come see why we are OneCPI!
CPI is part of Crane NXT
Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit www.cranenxt.com.
Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.
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