How to request depot service and ship your product to the CPI Depot

Making a CPI deploy repair request on a laptop

STEP ONE

Email your Request

Send your request via email to the depot service team. Click this email or copy into your email account: cpi.depotservice@cranepi.com

STEP TWO

Complete RMA Form

Download and complete the RMA Shipment Form. Click here to access and complete the form. Please print and include a copy of the RMA Shipment Form in the box when shipping your product to CPI Depot.

STEP THREE

Ship your Product

Box and ship your product and your completed RMA Shipment Form to: CPI Depot Repair, 891 Feehanville Dr, Mt Prospect, IL 60056