Have you ever used the self-checkout? Played the slots at a Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you’ve answered with a resounding “YES”, then you’ve done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI).

We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide.  From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software.  

Headquartered in Malvern, PA, CPI is supported by: >2,300 global associates, 7 manufacturing sites, 12 corporate offices and 43 service branches.

WHAT YOU’LL BE DOING

We are seeking a dynamic and results driven Commercial Excellence Leader to join our CPI Team.  As the Commercial Excellence Leader, you will play a pivotal role in driving and implementing strategies to enhance commercial effectiveness, optimize processes, and maximize revenue growth.  This position requires a strategic thinker with a strong business acumen, analytical skills, and the ability to collaborate across various departments.

WHO WE’RE LOOKING FOR

Key Responsibilities:

• Development and Implement Commercial Strategies:
• Collaborate with senior leadership to define and implement commercial sales strategies aligned with overall business objectives.
• Drive initiatives to enhance sales effectiveness, pricing strategies and customer engagement.

Sales Process Optimization:

• Evaluate and optimize sales processes to improve efficiency and effectiveness.
• Implement best practices to streamline the sales cycle and enhance the customer experience.

Data Analysis and Reporting:

• Utilize data analytics to assess commercial performance, identify trends, and provide actionable insights.
• Develop and help to implement comprehensive sales reports on key performance indicators (KPIs) related to commercial activities.

Sales Training and Development:

• Design and deliver training programs to enhance capabilities of the sales team.
• Provide ongoing support to ensure the adoption of best practices and alignment with organizational goals.

Cross Functional Collaboration:

• Collaborate with cross functional teams, including Marketing, Finance and Operations, to ensure alignment and synergy in commercial initiatives.
• Foster a culture of collaboration and knowledge-sharing across departments.

Technology Integrations:

• Evaluate and implement commercial technologies and tools to optimize sales processes and customer interactions.
• Stay informed about emerging technologies and trends in commercial excellence.

Performance Metrics and Evaluation:

• Establish and monitor key performance metrics for commercial effectiveness.
• Conduct regular assessments and evaluations to measure the impact of implemented strategies.

Qualifications and Requirements

• Bachelor’s degree in business, Marketing, or a related field; master’s degree preferred.
• 10+ years of experience in similar commercial leadership role
• Strong analytical and strategic thinking skills
• Excellent communication and interpersonal skills.
• Demonstrated ability to drive change and influence at all levels of the organization.
• Proficiency in data analysis tool and CRM systems.
• Knowledge of market trends and competitor behavior
• Ability to travel up to 50%

Personal Attributes

Action Oriented: You display a sense of urgency and are known for being a timely decision maker

Analytical Thinker: You need to have insight and enjoy solving problems

Creative: You are innovative and resourceful

Customer Service Oriented: You possess a drive to serve your “customers” and focus on responding promptly to project team needs

Decision-Making Skills: You have a reputation for making quality decisions and sticking to them

Facilitator: You are good at negotiating win-win solutions

Flexible: You are comfortable wearing many hats and able to shift priorities as needed

Comfortable with innovation: You have passion for continuous improvement and are always seeking a better way to do things

Good listener: You allow others to express themselves and try to understand others before expressing self

Organized: You assemble all necessary materials and information before starting a task

Presentation skills: You are confident when speaking to groups and presenting information

Team Player: You are approachable, and willing to follow or lead based on the team’s need

Quality written communication: Your writing is concise and descriptive, and you believe it is necessary to “overcommunicate” project status/updates

WHAT WE’RE OFFERING

• Flexible work environments
• Defined career growth plans with opportunities to go outside of your “comfort zone”
• “Team Building activities that support innovation”
• Generous paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Discounts for childcare
• Tuition assistance
• Community involvement and volunteering events
• Opportunities to travel and work at our global sites

Sound interesting? Come see why we are OneCPI!

CPI is part of Crane NXT

Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit   www.cranenxt.com

Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

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